Before sharing your personal information on 299vat, here's what you should know — what we collect, why we collect it, and how we keep it safe. Your privacy is our top priority.
The core pillars of our Privacy Policy at a glance
Every transaction and piece of personal information is encrypted using 256-bit SSL/TLS technology. No hacker or unauthorized party can read this data.
Your data is stored on internationally certified servers with regular backups and firewall protection in place. Unauthorized access is completely prevented.
Your personal information is never sold or shared with advertisers or third parties. Regulatory authorities are informed only when legally required.
You can view, correct, or request deletion of your stored data at any time. We process all requests within 30 days.
We are transparent about which cookies we use and why. You have the option to decline non-essential cookies.
Independent security experts regularly audit our systems. Any vulnerabilities are identified and resolved promptly.
299vat (referred to hereinafter as "we", "us", or "the platform") provides a trusted online gaming and betting service for users in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities.
This Privacy Policy explains what personal data 299vat collects, why we collect it, how it is used and protected, and what rights you have. It applies to both our website (299vat.im) and mobile app.
By using 299vat, you agree to this Privacy Policy. If you disagree with any part of it, please stop using our services and reach out to our support team.
A note on language: This Privacy Policy has been written in English for the convenience of our Bangladeshi users. In the event of a legal dispute, the English version shall be considered authoritative.
To provide you with the best experience and ensure your security, 299vat collects the following types of information:
| Data Type | Purpose of collection | Required? |
|---|---|---|
| Name and date of birth | Identity verification & age confirmation | Yes |
| Email and phone | Communications, account security | Yes |
| NID / Passport | KYC verification, withdrawal approval | For withdrawals |
| Payment information | Transaction processing | Yes |
| IP and device information | Security & fraud prevention | Automatic |
| Cookie Data | User Experience Improvement | Partially Optional |
299vat uses your information only for the purposes listed below — nothing more:
Our commitment: We never sell your information to third parties for advertising purposes. Every reason we use your data is clearly stated in this policy.
299vat does not sell or rent your personal information. However, data may be shared with specific third parties in the limited circumstances below:
Contractual safeguards: We have strict data processing agreements in place with all third parties we share information with. They are not permitted to use your data for any other purpose.
299vat does not retain your data longer than necessary. Retention periods are outlined below:
After the applicable retention period, data is securely deleted or anonymized so that it can no longer be linked to you.
To keep your data safe, 299vat uses multiple industry-standard security layers:
In the event of a data breach: If a security breach occurs that puts your information at risk, we will notify you by email within the timeframe required by law.
The 299vat website and app use cookies — small text files stored in your browser. The cookies we use include:
You can disable non-essential cookies in your settings. However, turning off essential cookies may cause certain site features to stop working.
You have the following rights regarding your personal data:
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you can request that your data be deleted.
You may request that we stop using your information for specific purposes.
You can request a copy of your data in a machine-readable format.
You can object to your data being used for marketing or analytics purposes.
To exercise these rights, email us at support@299vat.im. We will process your request within 30 days.
299vat strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted. If a parent or guardian suspects their child has created an account on 299vat, please contact us promptly at support@299vat.im.
A note for parents: To prevent your child from accessing online gaming sites, enable parental controls on your devices and actively monitor their internet use.
We may update this Privacy Policy from time to time due to legal changes, new technologies, or improvements to our services. For significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.
If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please get in touch:
Bangla support: Our privacy team is ready to assist you in Bangla. Feel free to raise any concerns — we'll respond within 48 hours.
Answers to our users' most frequently asked questions
Every transaction and personal detail you share on 299vat is protected with the highest level of security. Transparent policies, a trusted platform, and support in Bangla.
By registering, you agree to our Privacy Policy & Terms & Conditions you agree.